I ordered a DVD set 17th August and am still waiting. Numerous requests are met with apologies, an email about an $18 charge to clear customs and a "we will send another one express mail". But still nothing. I have requested a refund but no answer yet. ...
Paid $121.50 on 18th october for box set of dvds of dr. Quinn medicine woman (order 4423) as a surprise for my wife. The dvds didnt arrive after 6 weeks then i emailed their customer support. They responded saying there was shipping issues and that they had to pay extra charges. But dont worry it ...
Ordered two boxed sets of dvds totalling $247.00 sent emails asking where my order is, was told it will take six weeks to arrive, i've just emailed to ask again. Wish i'd read these reviews before I ordered: ( ...
Purchased boxed DVD set, Kung Fu & Virginian, advised shipping was 6 weeks, then advised it was with local carrier, then advised that it was tied up in Customs, when I requested an explanation I was advised that they would 'reship express'. One part of the consignment arrived but they were ...
Ordered a TV series through their website on 18 October, paying AU$110.00 for it, and arrived in the mail on 4/11. On opening discovered the discs to be pirated copies, inferior quality, most of the discs do not work and so sent in a complaint via their Kangaroo DVD website. The website has the map ...
I ordered a boxed set of dvd's from the kangaroo dvd website in September and by the end of October still hadn't recieved my order. After emailing them (email is the only way of communicating with them) I was told the order was with the customs broker and they had it released for me and that they ...