They never delivered my new sofa's to my house and now they want to charge me another delivery fee. I spoke to the manager and he was rude. Said there was no other way but to pay a second delivery fee. I told him that i'm not paying more money or another delivery fee. I wanted to cancel the order ...
We purchased a living room set from Jennifer Convertibles in Tustin, CA. We kept it in our family room, where it got very little use. Within a few months one of the cushions started to peel. We were not concerned at first because we had purchased a leather protection plan which we were told covered ...
Black leather sectional purchased at Jennifer Convertables in 2002 and after being told that the lifetime warranty would be to my advantage because it protects us from any damages that may occur during the lifetime of the sofa. Thatwas what I thought to be a good idea. After less than a year a ...
Entered Jennifer Convertible on Sunday, August 5 with my daughter. The salesmen was working with someone else when we walked in. We hovered around the door for a while and no one acknowledged us. We began to walk near the center of the store and the salesmen acknowledged and asked if we had been in ...
I bought a complete set of leather furniture from JenniferFurniture in 2006. It has been used 5 times since its purchase sitting in my guest room. I have no children, and am very pro active in maintaining my goods. Last week I had guests and one of them approached me and said "I am very sorry, ...
I am not likely to invest lots of period describing my criticism. Truth is, all of US have virtually exactly the same grievances.in the low quality items sold at top-dollar, to botched-up deliveries, not to recieving the furniture we were offered (Bait-and-Switch techniques), to many notably, the ...