Site: hsbcauto.com
Found 6 reviews / complaints

HSBC Auto Finance
Refuses To Refinance Or Work Out A Deal refuses to refinance loan, harassing phone calls, no one speaks English

When my Chevy van broke down with expensive transmission troubles in my sister suggested instead of paying for a new transmission to try to trade in my van for a newer vehicle. At first I thought this could be a good thing, I could get a newer vehicle, make payments to re-establish my credit, And ...

Household Automotive
Ripoff

Failed to remove account from my credit report after chapter 7 bankruptcy discharged, they were notified by way of certified mail, I sent discharge papers they refuse to update credit bureau and remove the acct, they are still reporting a negative credit history. ...

HSBC Auto Finance
Unprofessional, Unethical Customer Service Nightmare ripoff

We purchased a truck a little over a year ago and financed thru HSBC aka Household Finance. At first, we didn't notice anything wrong with our service. Our payments were always made on time, so there was no reason to hear from them. However, on November 29th my husband had a back fusion that will ...

Household Auto Finance - HSBC - HAF
Ripoff, incompetent, not customer driven

Household Auto Finance has been my worst nightmare. Back in August they misposted my auto payment for the incorrect amount. They then proceeded to call me from their collection offices in India stating that I had not made my payment. When I indicated to them that I had and it had cleared my bank, ...

Household Bank
Ripoff by household bank auto reposes car for payment being late 2 weeks Internet

Household bank repo my car for being two weeks late. This was the first and only time I have ever been late in over two years. When i called and asked then why they did this they said they were worried I had filed a bankruptcies which is not true. I asked them how they came up with this idea they ...

Hsbc
Auto Poor customer service and uninformed! There's a lack of assistance and knowledge of where to send someone for assistance. Ripoff! San Diego, California

I recently refinanced my car with HSBC Auto. I signed up to do my first payment with them online on 2/18. I received a confirmation almost immediately. Five days later, I received the following email: Transaction: (Blocked for security) Return Code: XXX (No Account/Unable to locate account) - Your ...