I ordered a dress from them for my cousins wedding. They finally sent me an email saying they could not fill my order. I asked them to refund my money. No reply. I then left 30 emails and online chat emails to them. Nothing back. 3 weeks later they tell me they are sending my request to accounting ...
On 01/01/08 I placed an order with HOB for 3 bridesmaids dresses in sizes 6,8 & 14. On 01/11/08 I sent an email request to Karen (ecomm9) at HOB to order an additional yard of fabric (fabric is ordered only through this form). The email stated please contact me for my credit card information ...
I got married on the 30th June. I only had a very small budget and a colleague at work suggested i order from house of brides.com, as they have very good deals on wedding dresses. I found the dress in a store in London and then found it on the HOB website and ordered it in the size told to me by my ...
Reading Jen's (Winona Lake, Illinois) report has been like finding a mirror for my own situation. How can a company which deals in Wedding and Bridesmaids' dresses allow them to be so disorganised and disgustingly rude to their customers? I placed my order for 4 bridesmaids' dresses 3 months ago - ...
My experience with HOB was a nightmare. 1. I placed my bridesmaids dress order online. 2. Six weeks later, i get an email saying "this is our third attempt to contact you. We're canceling your order." This was the first i'd heard from them since placing my order. 3. Confused, i called to ...
The House of Brides is the most ridiculous place on earth. They are completely over priced, by marking up their dresses 60% and not taking care of their respected customers. They have pollacks for owners and they should go back to their own country and sell their overpriced dresses to their own ...