Site: helio.com
Found 21 reviews / complaints
Page 3

Helio Inc
Cancelled account, reactivated account... Still waiting on deposit refund No

I got my helio ocean in dec. My best friend was getting it and I thought I would get one too. After all he is the only person I spend hours at a time talking to and mobile to mobile was going to be unlimited. After 6 days I had decided I wasnt fully happy with the service. The phone was awesome but ...

Helio
Buyer Beware - Poor and inept CS

Problem started when I attempted to contract helio wireless service. I went online and went through all the steps to start business with them through their website. I ordered the Heat phone and the 500 minute per month plan. After going through all the steps I was taken to a page that said to start ...

Helio
Corporate Corruption still prevailing

In the market for a new mobile phone (early August) and browsed the web. I came upon Helio. The Heat seemed like a nice looking phone. All-In is Plan 1: Services are included cc#; etc. That is when I became apprehensive and discovered I was being locked-in for a 2 year contract. Too late! Two days ...

Helio
Billing mishaps and extortion

Do not get me wrong, so far as the endless information and message support being all inclusive, I really like Helio. So far as their customer support which their billing division is apparently run by monkeys, I'm about prepared to consume an earlier termination charge and let them know to push it. ...

Helio Cellular
Can't seem to get a refund on a product I didn't even order!

Helio accidentally sent me a phone for whatever reason, and they charged me for it. They said I had to pay for the phone or I would get my service cut off. I had no choice because I need to have my phone. I returned the phone and called to see if they can refund my money, and they go on and one ...

Helio
Mobile Phone Company Needs to be investigated for ignoring legitimate refunds ripoff

I cancelled my service in July and was promised a refund once the phone was received back to Helio. I had to make 4 phone calls to get the shipping label I was told I needed. Three weeks after my service was turned off, Helio withdrew money from my account for service I no longer had and I have ...