I have contacted customer service in regard to my lenses being tinted when i did not order tints. Her explanation was driver optics are already tinted and she will only issue 50 % refund. I refuse to simply accept that. Your web site did not mention any thing about driver optics being tinted by ...
I ordered a set of frames on November 30, The order was not processed until December 6. It gave a tracking number for fed-ex, that said they would arrive December 10 and I would need to sign for them.By 7Pm fed-ex admitted they had lost the package. The following day fed-ex rep was most helpful and ...
I ordered gradient tinted lenses in a black frame. I called the Cust. Serv. # for help with ordering. The cust serv woman guided me through the order process. I thought this would protect me from getting ripped off, was I mistaken. I had read other reviews, which were mixed, so I thought by getting ...
1.initially my credit card was declined however I did call the following day (2/22) to have it resubmitted when I was assured by the customer service agent that you would run it through right away. 2. I called back the next Monday which was 2/25 and it had not been done. At that time the customer ...
Wrong frame, wrong tint, still charged! NO RETURN I LOST $110 FOR THEIR MISTAKE, DONT RISK IT save yourself 20 bucks on frames and risk being charged 100 bucks for this companies mistakes. I ordered 3 pairs of glasses, one just a frame, one with transition lenses, and one with specially tinted ...
Two weeks ago I purchased a pair of sunglasses from Go-Optic.com and needed to return them because they were the wrong model. They were unused. All original goods were sent back and I was charged a "restocking fee" of 15%. Way to screw the customer and make them never want to come back ...