Whenever a card user attempts to get balance information from www.giftcardmall.com, a fraud warning appears stating that the card number is either incorrect or fraudulent. This forces the cardholder to use the phone option to get the information, which costs 99 US cents. This is a continual ...
I concur with the post below from another poster and wanted to follow up with a comment of my own... "If you do not read the little pamphlet that is inserted with your Visa gift card, you may be in for a big surprise. Gift cards are not to be used at gas stations. But what they do not tell you ...
I bought my daughter a gift card on December 15th. My daughter told me on December 27th that the gift card had not yet arrived. I called the customer service number at Gift Card Mall, 877-GC-MALL1, to check the status of my order. The customer service representative told me that my order had been ...
I see other complaints similar to mine; mine is just starting. On December 16, I ordered three gift cards to be sent to recipients, and I paid extra for expedited shipping. On December 20, they sent one gift card. On December 22, I sent an email to customer service asking why the other two were ...
I ordered a gift card for my son's birthday, which was to happen on a Thursday. On Monday, I called because it had not been shipped. They said it was in "fulfillment" and would be mailed the next morning. When it wasn't (I checked online), I called again, because it was going out by ...
The people at GiftCardMall.com are without a doubt the most incompetent people I have ever come into contact with. I ordered a gift card to be electronically sent to a friend of mine on February 14th, which is today. I ordered it 3 days ago! They had three days to process my order correctly. The ...