I ordered a computer on the Internet on January 4th, the computer was supposed to be shipped and arrive on the 16th. It did not arrive on the 16th and I was not informed that it was on backorder for the CD drive, why would a CD drive be on backorder for a company that builds computers. Now the ...
I purchased a refurbished computer from Tigerdirect.com who I've always had a good relationship with. The computer was a refurbished gateway computer. After a day or two the computer developed problems. The mouse refused to work, and the system shut itself down when you removed a USB device. It ...
This is a warning. I have a computer that crashed 3 weeks out of the box. It has now been 2 years. It has crashed 6 times. I have spent days on the phone with them. One call lasting 8 hours. I have been lied too, saying that my case has been transferred and I will be contacted from a dept that ...
I contacted online support at for information about upgrading the memory on my laptop. This was done through a "Secure Chat" session. They assured me it was 3des encrypted. The support tech said he would be happy to assist me with purchasing the memory. I provided him with my credit card ...
I purchased a Gateway computer from Best Buy. Within 2 years the computer is done and this is after 3 visits from geek squad. After contacting Gateway their customer service suggested that I check the site for specials going on to purchase a new one. When I asked if they were going to credit me for ...
I am 69 year old women who purchased a desktop computer on January 26 from Gateway upon arrival the computer did not work properly. Exstensive hours were spent on phone tech support which did not solve anything. The computer was sent twice for repair for a total of 4 to 5 weeks and twice sent back ...