This is a complaint against David F. Rebholz, President and Chief Executive Officer of FedEx Ground, for mismanagement of a shoddy organization that has meted out pitiful service, egregious incompetence and, worst of all, a dishonest, vacuous pledge to fix a litany of problems that just keep piling ...
Warning: if you use FedEx, you could lose your reputation and worse. We thought another carrier topped the charts for bad service, rude delivery and management people, and mysteriously lost shipments, but FedEx gets the prize for being the overall worst service and dangerous to your health. In the ...
FedEx shippers, beware! Watch your bills! FedEx has an $8.00 handling charge listed in its rate guide. However, my packages do not meet the types of parcels it imposes this fee on. Copied and pasted from their web site: "A surcharge applies to any package that: 1) measures greater than 60 ...
In May I purchased a watch for my partner from America for $8500 and paid 1000 in custom fees and taxes. The watch arrived but it was faulty, as one of the diamonds was missing. I immediately contacted the seller and asked for either a replacement or a refund. They agreed to arrange a collection ...
I'm a service provider, and I do emergency roadside service. I was called out to TA Travel Plaza by Chris Hernandez to perform service on a FedEx van. I completed the repairs that he had asked me to do, at which time he told me I was to receive a cashier's check the next morning, which was the 9th. ...
FedEx dropped my laptop at my back door, where it was dropped on the ground carelessly. It was very clear that the driver wanted to go home. I was not home, and I was not notified at all that my laptop was there. I could have gone around to the front. This shows their lack of respect for packages. ...