Expedia
Unfair to customers
I booked a trip through Expedia that included a hotel stay at a Westin. The policy when I booked the flight on my printout stated cancel by 5/19 at 4 pm EST without penalty. On 5/19 at 10 am EST I called to cancel and was advised that the date to cancel was 5/18 now and that I was due to pay the ...