Empiretoday came to my home to give me an bid on a new floor for my kitchen, we agreed on a price for the work and set up the installation for a week later. I was to clear the area and prep. I took everything out of my kitchen. I had to remove fridg and stove as well as tables and chairs. I put it ...
Salesman when I asked if they took old carpet said no we can't have old carpet that may have fleas in vehicle then use vehicle for new carpet.installation coordinator said that was ridiculous they take all old carpet and always have. Day installation remainder of deposit was to be signed before ...
My husband and I recently had flooring installed by empire today, during their 70% off special Well let me tell you 70% off what?!?!! They over charged us. We paid 3252.00 for laminate floors that look like real hardwood, or so they say. Well I went to a competitive company and was told they would ...
On December, I paid a deposit of $560.00 and was told that I would be receiving a call within 10 to 14 days regarding my order. The order was placed by Matt E., after a month has passed with no word from Empiretoday. I called on January 11 and requested a refund of my deposit because I had no ...
I called Empire today because of their guarantee on TV next day installation which took 2 weeks to get installed. When the carpet came I questioned the installers to make sure what I paid for was what I was getting the carpet looked a little differant from the sample which I had picked from. They ...
To start off they were 5 hours late! Not only did Empire short our carpet an inch, and refuse to fix it correctly, they scratched the brand new kitchen cabinets, and brand new hard wood kitchen floor. And would not compensate for the damages. The installers were rude, and even argued about where to ...