An Empire salesman came to my home and I picked a carpet. When he measured the two rooms I was having them put carpet, he came up with 850 square feet. I had measured myself the day before and calculated much less however when I asked about the square footage the salesman just said his numbers were ...
Empire Today was to do tile in our home in a small bathroom. They at first estimated a price based on going over the existing tile we already had because we live on a concrete slab. They assured us this would be fine and the work would be solid. After we placed the order we changed our minds and ...
The salesman showed up and ripped on the laminate we had in the kids play area and said how their laminate is higher quality. One day after Empire installed laminate in our kitchen, one of the boards chipped. They came out and replaced it, but now it looks like another one is about to do the same ...
Salesman came to house, measured gave price and told me they would be out the next day to install. My husband and I spent all day and night moving what we could out side. The salesman told me to first inspect the carpet to make sure it was what I had chosen then to pay the balance in full before ...
I just want to let EVERYONE know of my beyond horrible experience with Empire today. I have been a long time repeat Customer who has spent $40-$50k with them over the last 5 years between my two homes. Everything in our first house went perfect, couldn't have asked for more. Our second home, ...
Beware! This current promotion has a catch! I called to take advantage of this deal. My kitchen is the largest room, so that is the room I paid for, then I was to get 2 rooms carpeted for free! WRONG. Of course the "free" carpet is the lower grade, so I paid to upgrade the carpet, when ...