I ordered 3 Emery Cat Board refills. That was confirmed by them on my email. Paid by my Visa. They sent me another new platform w the sand paper piece in it. Neither were what we ordered. We have the platform already. We wanted the board refills because the cats wont use the type that was sent. All ...
About 2 weeks ago I was visiting website GPM EMERY CAT BOARD and unfortunately by mistake ordered cats's board. To cancel it I was calling to their customers center where I canceled all mistake. They told me that my order will be canceled. What is terrible that they made my oder twice! Today on my ...
Just talked to someone in customer service, so perhaps I was hasty to complain. I have an address for a return. ...
Emery cat board advertised at $19.95 ended up costing $29.95 and due to my inattention I bought twice as many as I thought I was buying. Paid over $100. Trying now how to contact company for my 30-day money back guarantee. ...
Emery cat scratching board is supposed file the cats nails, every time my cat uses it, my cats nails get sharper. ...
When ordering on emery cat website, there is no reviewing order, no option to modify, or correct. When contacting company at first available time -for them, you cannot modify or cancel order. What I thought was an order placed for one turned into four, all with seperate shipping and handling! Their ...