Ordered Highway to Heaven and have not received it as of 31 Jan. Contacted them via "contact us" page with no response. Sent e-mail and response was to wait longer. Website says US based shipping, however, it goes on to mention "No, unfortunately our shipping method to the USA does ...
I have also have order product from this company and have never recieved it. I had ordered the Northern Exposure set on Dec. Th and it was charged to my credit card on Dec. 11th. I too have recieved the following e-mails about tracking my order. I have e-mailed them 12 times now and they keep ...
These people will not give me a new order number. I have e-mails to prove everything. He told me he would report me to the credit agencies, unreal, I never got the product. I will let amazon know and the BBB, Then he sent me an e-mail saying I would not contact my Bank. ...
Ordered Northern Exposure box set on 12/8, as of 2/30 have not received the order. Contacted company, they gave same lame excuse about post office. Company has stopped responding to my emails. ...
I placed an order and didn't receive the product after 5 weeks. I emailed, and they said they'd put out a trace. *How can they trace a package when they claim that there's no tracking number? * I told them I'd file a claim with my credit card co, so they told me that they'd refund my money and ...
Ordered DVD set of highway to heaven in mid-dec with a 2-3 wk window frame of delivery. Called beginning of Jan, changed to 3-4. Called back, oh postal service will send us tracking info on where it was, I never got one. Got an email from Gordon who said they can resend it, I said ONLY if I can get ...