After the agent spent over an hour taking every piece of personal information that I generally do not give, including my credit card number, e-mail address, home address, and running my credit rating, I was transferred to another agent who ran my address and told me that my area was not part of ...
My experience with Direct TV is no laughing matter, but the representatives who assist me by phone do just that. I am a calm cool collected person who rarely loses my temper. I honestly want them to remove their materials from my property. On initial set up they cause property damage to my new home ...
I have had Direct TV for about 12 years on 2 separate accounts. In that time, I have been on the receiving end of rude customer service representatives, rude and obnoxious "supervisors" and have been told this, that and/or the other thing was going to be done, but never was. Case in ...
Before my Directv service was disconnected for nonpayment, my past due balance was about $180, but after it was disconnected, I had to pay $260 to have it reconnected. I called customer service to ask them why couldn't I just pay what my past due balance was and they told me that I had to pay the ...
On 8/30 We ordered Direct tv's Choice Xtra package for $34.99 a month which usually is $64.99. I was offered the NFL premier package after one month on 10/2 for five months. I asked the operator if I could go back after five months, and still get my original rebates (see bottom of letter). Which ...
Sir. My name is Michael Olsem. I was released from the ARMY in 2007 with over 23 years of federal active service. I suffered a spinal chord injury along with A stroke. I'am a paraplegic service connected disabled unemployable soldier. I recently switched phone, internet, and cable over to Direct TV ...