I am a current Comcast customer - but decided to shop for a better deal on cable. Called DirecTV, and started out by saying: "I don't want to make a deal, I just want some info." The sales guy insisted on taking my home address and phone number so he could "see what was available in ...
Directv customer for 3 1/2 years with the last 1 1/2 being contract free. I have no complaint about any of DirecTv's product offerings and enjoyed the service, but I decided to switch to Comcast so I could bundle TV and internet. Before signing up with Comcast I called DirecTv and was told that my ...
I spoke with Jason 34600 (Supervisor from the department). I explained to him that I moved to a new location and the landlord doesn't want any type of installation in his property. The supervisor told me I should have considered these before moving. I asked for support to figure out what my choices ...
I enrolled with Direct TV and was quoted a price that involved rebates over a two year period. I was quoted a price that was supposed to be locked in using the rebates if I signed a two year agreement. I accepted the offer and agreed to a two year term. I was sent an email to confirm my rebate. I ...
We spent over an hour with the sales representative to make sure we got exactly what we wanted. We wanted to be able to record programs from two out of our three televisions. And we emphatically stated we wanted to be able to pause and rewind live television shows from at least two of the three ...
While challenging a rate increase (to my service that was still under contract) with Direct TV representative Amanda (emp. # 100341860), I mentioned that I needed additional service in another state but would not consider Direct TV if they could not be trusted to honor their current commitment. ...