I've got a furnace protectionplan expiring 29/07. On June 26/12 I notified them I wish not to rebew, but still have to pay until the end of July. Today I called them for servicing my AC as it made two loud noises during the early morning. I was told I was not covered as my plan had been cancelled. ...
I have been trying for months now to cut back on my bills and have told Direct Energy to have everything disconnected. They have not done so even as yet. Have spoken to them that it is a must that they disconnect. Direct Energy is not taking this serious. They have been ringing me hundreds of ...
Look out! Direct Energy has sales-people knocking on your door after after 5pm asking to see your current electric bill in order to convert you over to their services unknowingly. At 7:30pm I heard a knock on my door. I thought it was my neighbor because we both rent either side of an old house ...
Direct Energy is a total joke of a company in the state of Ohio. They sell what seems to be a decent product to start, giving a discounted rate for a short-term (percentage off the utility.) Or worse, they will even convince you that you should lock in your Natural Gas rate higher than it was ...
I am not sure if anyone is aware of a new recovery collection fee (effective 07) of 25.00 being charged to customers of Direct Energy as early as 4 days of being late on thier electric bill. I have spoke with several representatives regarding this issues, and they all claim its company policy to ...
Good Morning. I hate to burden you with this but there is a growing problem in the city of barrie and I feel that I need some help. ...