I feel that the customer service needs MAJOR HELP! Every time that I call, either the customer service can't speak clear English, or they can't understand your English. The next problem is when you call the customer service # and you can hold on the line if you don't have your account # handy, and ...
I don't know were to begin. First I want to say to everyone DON'T BUY A DELL. I have NEVER in my life delt with such a lying, disgusting company. First the person I ordered the computer from told me that it came with an on board disk AND CD drive which it did not. He said it came with TWO USB ...
In October of I purchased a new Dell Inspiron 4100 from the Dell online store. When the computer arrived, I noticed the chintzy little latch hook which holds the computer together was not properly engaging. I attempted to contact Dell but encountered endless hold times. Since the problem was ...
I believed in Dell until now. We own two Dell computers, a three year old desktop and a one year old Laptop. We bought Dell because we believed in their commitment to the consumer. We continued to believe in Dell after our first two purchases because we never had to contact Dell customer support or ...
Purchased Dimension 2300 in mid November. I discovered that spelling checker did not work because they had installed Word Perfect and not MS Word. I did not know that MS Word was required to make the spelling checker work so I called Dell Customer Service and Tech support to see if they could do ...
I ordered a computer hard drive from Dell's web site and I received an email notification that the drive would be shipped on or about 10/29/02. On October 30th, I checked Dell's web site for tracking info and found that my order had been cancelled with no notification whatsoever. On October 31st, I ...