I ordered a monitor about 18 months ago - one that came along with a 3 year warranty. Afterwards, I purchased a new modem, and was shocked to discover that two years had been taken off my warranty. The sales executive refused to reinstall my previous three-year warranty, even though I had purchased ...
I purchased and received a new Dell Inspiron 1520 computer on May 5. I reported that I had a defective keyboard on May 18. At first, I experienced a problem pressing the R key on the keyboard. The key would lock and not allow me to press it while typing. Then ten minutes later, it would work and I ...
I have a dell dimension E510 that is 2 1/2 years old and already its kaput. The screen went black on me, and I guess its a video card because the monitor led light shows it is on and so does the cpu led. When new, I had to talk several hours to somebody in India just to get the * thing to work. I ...
I have called three times now because I never received my printer or plasma and the answer I get is, "I'll submit a claim" How many claims need to be submitted before I get all my things? The warranty on the computer already expired and I still haven’t gotten a printer. There's no one I ...
My new $4200 dell computer does not work. I have spent countless hours with Dell trying to resolve the problems. Each time you call them you speak to a different person who has a different idea. I have reinstalled twice which means I have lost all my data twice, not counting the time when they ...
My husband and I have bought a total of 3 computers from Dell, the first of which was completely defective. After several attempts of Dell trying to fix it with no success we then requested that dell replace the computer and they refused. I had to fight for months spending hours upon hours on hold ...