Fatal error message which locks up my computer. I have been through 8 techs and a tech manager. Now I’m not computer savvy but if these people from India are techs I’m a monkey's uncle. Look out Mac here I come. Dell tech support and customer service *. I spent 5 weeks trying to resolve this fatal ...
I purchased a new Inspiron laptop in March. I started noticing an awful odor and realized it was coming from the laptop. It ran too hot and caused something inside to give off a very pungent and caustic smell. Dell agreed to give me a replacement, but it was a refurbished model. It also ran very ...
I ordered a monitor about 18 months ago - one that came along with a 3 year warranty. Afterwards, I purchased a new modem, and was shocked to discover that two years had been taken off my warranty. The sales executive refused to reinstall my previous three-year warranty, even though I had purchased ...
I purchased and received a new Dell Inspiron 1520 computer on May 5. I reported that I had a defective keyboard on May 18. At first, I experienced a problem pressing the R key on the keyboard. The key would lock and not allow me to press it while typing. Then ten minutes later, it would work and I ...
I have a Dell Dimension E510 that is 2 1/2 years old and already it's kaput. The screen went black on me, and I guess it's a video card because the monitor led light shows it is on and so does the cpu led. When new, I had to talk several hours to somebody in India just to get the * thing to work. I ...
I have called three times now because I never received my printer or plasma and the answer I get is, "I'll submit a claim" How many claims need to be submitted before I get all my things? The warranty on the computer already expired and I still haven’t gotten a printer. There's no one I ...