Almost everytime I call Dell or log on to chat with one of their customer service associates something bad happens, but this was the worst experience I've had with them yet. I was chatting with service agent Abraham R to do some research on a replacement part. Right out of the box Abraham starts ...
First of all, Dell added a large interest charge at the end of the year even though all payments had been paid on time and way over the monthly amounts due. I closed the account because of those deceptive tactics, then wanted to pay the balance in full with a credit card, and they refused to be ...
My 11 month old Dell desk top is a piece of sh*. The first week I used it, the hard drive went out. It took them a month to send another one. There was no e-mail software with the computer and I was told I had to purchase outlook express. I did and it never worked. The customer service is terrible. ...
Well, let me start with advice. Never buy anything from Dell. Worst quality, poor customer service. I bought my notebook in November. First of all it took a while to arrive, because the order was delayed. When it arrived it never worked properly. From the very get go. It has an internal camera. ...
After experiencing a black out in the middle of working on a word document I had reason to call dell tech support to find out what or why my computer just went black. I was told since the computer was no longer under warranty; they would require 59.00 for a service tech to fix the problem. The fee ...
Purchased Dell Inspiron 580S w/24" Monitor & MS Office Home and Business Sept 1. Unit arrived DOA and Dell sent technician to fix with new mother board. When technician arrived found that nothing in computer was hooked up. Plugged everything in and system booted. Office not installed and ...