Words cannot even describe my outrage, disgust, and disappoint with their underhand business practices and sub-par technical support. April I called Cox to inquire about changing to Cox internet service. The sales rep offered me a bundle rate that included internet, same expanded services that I ...
I added a new channel from cox and cancelled our subscrition for STARZ. The next day my husband said that he was unable to watch the NBA league pass. So, he called Cox, and cox reinstalled it for him without letting him know that it was $180... (their telephone communications are recorded). So to ...
This company is simply terrible. ...
Exactly what a terrible organization to work with. I worked for Cox Communications' technological assistance group to get a year 5. They recently employed a brand new representative who understood NOTHING about engineering. Subsequently, to include several more zeros towards the end-of her income ...
Cox charged a $50 "return check fee" for a CREDIT CARD payment that failed. ...
Cox charged me a $50 dollar "return check fee" for a declined credit card payment. I did not pay with a "check". I have never heard about a "return check fee" for a failed credit card payment. Ridiculous. ...