I have been with Comcast for the past 4 years and their customer service * or lack thereof. I am in the process of finding another cable/internet company in Knoxville, TN but they seem to have a monopoly on the market. During the month of April, I had several problems with my internet service and a ...
I currently have Cable and Internet though Comcast and since I switched my phone service to Comcast month ago I am unable to access to my account on line because it needed a pin # which I was not aware of. When logging in, it prompted me to have my pin# mailed to me. However, its been 4 weeks and ...
Between customer service and repair people there is no communication. It's kind of like "who's on third!". Nobody! Three months of calling on continuing outages, tiling, no pic, no data and Comcast rep would provide a short time fix, a "blast" thru the cable. Thinking that it is ...
I called and cancelled my service with Comcast. The person I talked to on that day told me my next and last bill is going to be 27 dollars and then... Guess what??? They took out 116 dollars out of my account and totally took advantage of auto pay. I called and talked to a guy and he said I should ...
I am an existing triple play customer of Comcast, triple play You know the one they are advertising all over the tv, thats 29.95 basic cable, 29.95internet, 29.95 for phone service. Here comes the problem. My one year plan is up and now i received my first bill for 170.00 dollars. That is 70.00 ...
Have you ever watched the commercials where they do the stories about the low intro rate ending and comcast raising the prices? Well, it happed to us. We signed up last May when we moved into an area that comcast is the only provider. We opted for a second digital box so our total was $108 a month ...