I have been getting the run around from this horrible company since April! I moved into my apartment then, and technician came to hook up new boxes. He tested all the outlets and told me there was no signal and the incoming wire must be cut, and all i needed to do was schedule another appointment ...
I don't understand why a customer should have to pay to have a service person out to upgrade their service. The customer is going to pay more for the upgrade so comcast is going to increase their profit. I don't have a box so I will have to wait around during their "window" of 5 hours and ...
Comcast fraudulently took $452.28 from my son's checking account causing him over $500.00 in overdraft charges. After one month of multiple phone calls and speaking to multiple people they agreed they mistakenly took the $452.28 from his account and replaced it but refuse to pay the over $500.00 in ...
We disconnect digital cable service on 8/20, and received our bill for the usual amount in full due on 9/13. When I called on 8/29, customer service said it didn't go thru. When I asked, the person on the other side of the phone became curt. I was then transferred to service and the guy said ...
We have been trying to transfer our Comcast service from our old address to our new home. We had an install appointment on Saturday, 8/16/08, from 5 P.M. To 8 P.M. They didn't come. We called and were told the technician would call us but to call back in 1 hr. If we weren't contacted. When we ...
I have had Comcast bundle services of cable, internet and phone. After seven month of bad equipment and customer service, i finally return their equipment and am now in the process of finding other companies to fulfill my needs. The final straw was after sending out a representative to check the ...