Comcast consistently does not send us a monthly bill and then charges us a late fee the next month. This is the 2nd month (NOVEMBER/DECEMBER) in a row that this has happened since we started using Comcast in April. The customer service is AWFUL and rude! When I called most recently, the operator ...
I spoke with an associate online through chat and was looking just for internet. The associate offered a considerably discounted package of $35 a month which included basic cable and internet. Excited about the deal I was getting I accepted. 2 months passed and I was enjoying the service but ...
I signed a contract six weeks ago (12-11-09) to upgrade from our "Basic" to the "Digital Preferred" channel lineup Comcast detailed in an attachment to their November bill. When I called to order the upgrade, I was told by a Comcast sales staffer that a number of the listed ...
Signed up for Comcast Cable Triple Play in 04/09 and was suppose to get a $200 rebate after a 90 day probation period. As of this date 01/26/10 I still haven't received it. I have called customer service over 20 times and have gotten every excuse in the book... Since I wasn't sent a contract which ...
I must say that Comcast cable has the worst customer service that I have encountered from a company. My experience with them has consisted of continuous dropped calls, far from knowledgeable representatives, and high then HIGHER rates for their service! Just a little over a month ago, my husband ...
I went on line to their website to pay the bill and it said there was an error processing the request, so it did not go through, or so I thought. The very next day I went into the local office in my hometown to hand them a check. The next day I checked my online banking a two separate amounts were ...