I'm not sure of the legalities of this - but we were told by a Comcast CSR that we cannot cancel/downgrade service if we have a balance. This seems like a horrible idea considering that most people would be cancelling/downgrading service because they can't afford the monthly charges. How am I ...
I have been getting Comcast cable and internet for the past 3 years. It's the only cable company in my area, and I can't get a dish because I'm in an apartment. I also don't want internet from the phone company because I don't have a land line. So I don't have a lot of options. Every so often, my ...
We connected service with Comcast in February. At that time we paid a security deposit which we were told would be credited back after the first 6 months of service paid on time. For whatever reason they always seemed to get the payments a day or so late. We moved in July and tried to have the ...
I visited by local Walmart store in Toms River NJ in November. I spoke with a Dean who was a sales rep from Comcast. He said if I signed up for any Comcast service I would receive a $50.00 Walmart gift card. So I signed up to add digital tv service and Dean handed me the gift card. Dean said when ...
I signed up for service and was promised a 66.00 per month deal with $225 in rebates. That was August 1st of 08. After we were connected the first issue started, Comcast couldn't keep the offer of $66 per month and it went up to &75. It is now almost Feb 1st. Yes, you guessed it NO rebate. I ...
I ordered the Double Play (Digital Cable & High Speed Internet) through Comcast Cable Offers aka Broadband Offers via the internet for my mother / The offer included a Wireless Cable Modem. I received an email from the company with a phone number to call to arrange installation of the modem. In ...