I purchased a video card on 9/8 for $34.99 after a $20.00 manufactures rebate and free shipping. Two days later they reduced the price to $29.99 after a $20.00 manufacturers rebate and free shipping (exactly the same thing only $5.00 cheaper). I submitted my request on 9/11 and received a response ...
I purchased software, Acrobat 9 Pro, for a Mac on Aug 2. I was immediately charged via PayPal and received an order confirmation stating the software was in-stock and would ship in 1-2 days. Order problems were supposed to be communicated immediately. A week later, Aug. 9, I received an e-mail ...
I bought the Microsoft Zune 30GB refurbished during Thanksgiving sales for $94.95 on 11/24/07 and until today�s 12/25/07 I still didn�t receive my order yet. In the meantime buy.com never shipped out my order, but continued to send out several emails to me offering the same item for $109.00 and ...
After purchasing a Mega Giga ball for my daughter for Christmas, I found out that the product was defective when I tried to inflate the ball on Christmas day. Because I shop early for Christmas presents (in this case a reasonable 30 days before) I am denied a replacement product from buy.com ...
I have made couple of purchases with Buy.com in the past, but I never had to contact them at all so never knew that they don't have any customer service. Last month I saw their newsletter that they are giving a External Hard Disk with big mail-in-rebate. The price attracted me so I ended up buying ...
They SOLD me an item they did not HAVE & will not REFUND me. I purchased a 10mp digital camera and they instantly took my money. After waiting 7 working days (when they quote (3-5) I got a robot email that the item was out of stock and they had NO date of replentishment or shipping date. I was ...