I purchased software, Acrobat 9 Pro, for a Mac on Aug 2. I was immediately charged via PayPal and received an order confirmation stating the software was in-stock and would ship in 1-2 days. Order problems were supposed to be communicated immediately. A week later, Aug. 9, I received an e-mail ...
I went to buy an item from buy.com. I selected the item, which I saw was priced at $7.17 and shipping was $6.53. I selected a quantity of 3 and made the purchase. I noticed that on the receipt, it said shipping and handling was $19.59. They charged me for EACH quantity. I immediately attempted to ...
I bought the Microsoft Zune 30GB refurbished during Thanksgiving sales for $94.95 on 11/24/07 and until today�s 12/25/07 I still didn�t receive my order yet. In the meantime buy.com never shipped out my order, but continued to send out several emails to me offering the same item for $109.00 and ...
After purchasing a Mega Giga ball for my daughter for Christmas, I found out that the product was defective when I tried to inflate the ball on Christmas day. Because I shop early for Christmas presents (in this case a reasonable 30 days before) I am denied a replacement product from buy.com ...
I ordered an item from them. Got the confirmation email that said "We will not charge your credit card until after an item ships." I come home a couple of days later and my wife tells me that Discover called confirming the purchase. I said great, the order must be on the way. I went to ...
I have made couple of purchases with Buy.com in the past, but I never had to contact them at all so never knew that they don't have any customer service. Last month I saw their newsletter that they are giving a External Hard Disk with big mail-in-rebate. The price attracted me so I ended up buying ...