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Site: britishgoldrefinery.co.uk
Found 29 reviews / complaints
Page 4

British Gold Refinery
Consumer Report

Had a valuation of£100.00 for a necklace locally but looked at the advert for BGR and their online valuation was £134. Sent off for a valuation and 5 days later they offered £44.00. Totally rejected and they came back with £55.00. Told them to send it back to me but they said they would re evaluate ...

British Gold Refinery
Consumer Report

My mother has just received a cheque for less than half of what was calculated on the web site. There was no prior offer by telephone, e-mail or post just the cheque. We want to refuse the money and have the gold returned but are concerned as to whether we will receive all items sent and in what ...

British Gold Refinery
Consumer Report

Everything they promise is a lie. They offer half or less than their advertised rate. Charge £50 to return one's property, and delay returns for many days. Mostly they don't return calls. Very tricky company, and very clever at doing the worst possible job for their most unlucky customers ...

British Gold Refinery
Consumer Report

Sent this bunch gold valued at, according to their calculator, £1100.00. They sent me a cheque for £539.00, no telephone offer, just the cheque. Told me it would cost £50.00 to get my goods back and they'd send an address to send my cheque and theirs to. That was the 15th November - still waiting ...


British Gold Refinery
Consumer Report

I sent 107.5. Grams of gold which according to BGR calculator I should be offered £. 1402.7 I was offered £. 767.18 this is approx £. 7.13 per gram not as the calculator states over £. 13.00 per gram. I have asked a person named Katy to return my gold but she states it goes out on a Thursday. This ...