Can't believe this Company is still doing business. I've never been lied to so many times, by so many different people, on the phone. On my 3rd call, I got a guy that understood my frustration. He must've gotten fired b/c, even when I asked for him by name, I never was able to talk with him again. ...
I called several times to make sure they had the right part. When the truck was at the repair shop, they discovered the box had the right number, but the part was something else. Cost to get a part locally (avoid dropping the gas tank a second time) cost an additional $180. So, BEWARE of this ...
On March 05th place online order for a Mirror a 1998 S-10 pickup and strut mounts for a 2004 Outlander with AutoPartsGIANT.com. On March 20th Online account shows charge for $84.55. After calling many times and on hold for over 50 mins was told that order had shipped. My third call was told to ...
I placed an order for several items and received only some of them. The shipping notice had credit written by the missing items. When I called to inquire on my credit, the service rep seemed to be clueless as if they did not show any record of the order being incomplete. After more than a month ...
I originally ordered a Gas Tank, Gas Tank Straps, and a Gas Tank Seal... I only received the straps. After 24 days, 8 phone calls, and over 6 hours on the phone I had only received the straps (item 2). Then after 29 days and the same scenario, but 10 calls to customer service and over 8 hours on ...
I have returned parts to this company for refund the end of July. They told me 10 business days for a credit on my card. I received nothing, I called they said that they would resubmit the credit request. I called 7 businesses days later as I still had not recieved my creidt, they said they would ...