My wireless service was suspended about Dec 21. My problem is the balance due was only for the month or December. I had the service restored on Dec. 23rd (I paid the past due balance of $119 that was due for Decemeber plus a $5 processing fee and a $35 reconnection fee) and asked the customer rep. ...
I can't wait to get rid of AT&T home phone service! You are not allowed to discontinue or cancel your service online, and when you call and get through 20 minutes of recordings, and then wait 20 minutes on hold for a representative, only to find out that you must only contact the "Plans ...
Cancelled the AT&T Go Phone by calling there customer service department on about December 1, prior to the automatic billing scheduled for December 7. They disabled the phone on this same day, even though they told me it should work until December 7. Just opened my credit card statement on ...
For Holiday I got my 2 kids to Costco towards the AT&T - station to allow them choose their new telephones. The AT&T consultant offered my kids about the rim gem. I required insurance (simply because they were for just two KIDS) included the additionalis my boys desired and after 1 1/2 hrs ...
When I first opened my phone account with AT&T, they required a $500 deposit because I don't have a credit card. They assured me that I would get the deposit back after one year. Exactly one year later I called asking for my money back and they said they would "process that request." ...
Everyone is writing reviews on all of these companies about poor customer service. Well I have another one to add. I ordered AT&T DSL along with basic local phone service back in January. They came out hooked it up and I was all excited to get home and use it. They left a note on my door that ...