I have been a loyal AT&T customer since August 8,1995. On January 6, I upgraded my service from a basic plan to a plan that included data, voice, messaging and rollover minutes. I seldom used these features, but when I was in need of them I received poor service. Frequent dropped calls, no ...
I signed up for AT&T DSL service via their website on 05/31 during the order process I selected self installation and that I already had an existing AT&T compatible DSL modem. My online order clearly states that there would be no equipment fee or installation fee. On 06/02 an AT&T ...
I called Tech-support today because I was un able to connect to the internet (which happens about 1 time each month, a regular basis). After we did many things and I finally got my internet back, he started to sell me something called "Connect-Tech" which is just $15- and they are ...
Customer Service talked my Mother into paying up to 100.00 dollars a month for one single line. Knowing she was on a fixed income they did not offer a more feasible service.By the time she order the long distance and calling features she never uses she was paying 82 for just having the line and 24 ...
I purchased my second cell phone in 2008; it was then that I was first made aware of the "WHITE-DOT" policy for warranty cancel- lations: "... If the dot turns red, no warranty coverage..." and that means "full-price" replacement of non-upgradable phones. I have a ...
Please avoid this company if possible. I have no other service provider in my rural part of the County where I live. They are horrible to deal with. Bad DSL performance. Very little support (difficult to obtain). Hours on the phone to resolve billing complaints. Missed service appointments ...