Purchased a set of furnitures (kitchen table & 4 chairs, family room furniture, kids room furniture) from Ashley in May and also the 5 year protection plan. I had filed a claim on May 25th because my Kitchen set's chair fell down (along with me) and broke its top portion. I reported the issue ...
Here is my email I sent them which explains what happened. Good Day, We have decided to contact you because your local store at 404 E. McCullough Drive in Charlotte, N.C. Will not refund our money. We have returned the furniture. My wife purchased a dining room set from your store. We decided we ...
In April of I purchased what was supposed to be two, big, beautiful "Leather" sectional sofas and a separate wall recliner from Ashley Furniture in Jacksonville, Florida. They were very large, wide and had electric reclining features. Ashley Furniture was having a sale. What I selected ...
Purchased Furniture in $12,000 cash and before furniture was delivered I asked to cancel my order. I was told no refunds or exchanges. After receiving furniture it constantly fell apart. After 6 months of Ashley putting me off, they referred me to my extended warranty, Montage. I filed a claim with ...
I bought from Ashley Furniture Store a platform bed and mattress, which turned out was BED BUG INFESTED! They are not willing to do anything about it! The store owner Dan Parrish refuses to speak to me, even one time. The manger/supervisor Todd tells me, " bed bugs do not come from ...
Purchased three rooms of furniture less than 3 yrs ago. A Family Room leather couch, matching reclyner, faux marble coffee and end table; marble top pub table with two benches and two additional stools and a bedroom set. ALL but the bedroom set has had issues! The leather furniture was in a ...