This is the AOL internal collections guidebook for prying money out of delinquent account holders. The guide shows that AOL is following some of the debt industry's most egregious collection tactics by encouraging agents to deceive and lie to customers. After the jump we present AOL's scare ...
Obtained fraudelent cost on my charge card of $10 for GOAL Callout Service. I named AOL plus they accepted it had been fake cost but wont return till I complete there "affidavite." They did not require something written down to cost me. I named my charge card organization, today my ...
After unsuccessfully trying to cancel my account with AOL customer service I finally decided to cancel my credit card in March on 2007. Since AOL were not able to bill me any longer they began mailing me paper bills which I ignored. Why should I pay for something I don't use or have access to? In ...
I had recieved a free trial of AOL with a computer purchase but didn't use it because I have broadband (duh) and my previous experience with trying to cancel AOL was a nightmare. I didn't want to go there again so I didn't do anything. Much to my chagrin and surprise, at the end of the 6 month ...
I had used the Aol free trial service for 30 days, before my 30 days were over I called Aol to cancel my free trial. The representative that I personally talked to had looked up everything on my account and had cancelled all my Aol screen names and accounts, the representative had gave me a ...
Today I saw 4 unauthorized transactions from twx*aol for a total of 47$ on my check card. I don't even know how they got my debit card details in the first place. I called my bank, canceled my debit card and ordered a new one. I disputed the charges and they said I have to call them back in 2 days ...