I rented a car for vacation using reward miles from my credit card. When we arrived the attendant insisted that our luggage would not fit in the car and told us we would have to upgrade. He said we would pay for a one level upgrade and he would give us a car from two levels up. He would not answer ...
Too Big to Care! Don't use! I reserved a car from Alamo/Enterprise on 11/26 at the Wichita (ICT) airport for a daily rate of $24.99. When I turned the car in, I was charged $54.99 per day, a total difference of $111. I pointed this discrepancy out to the agent and she agreed that it was a mistake. ...
I had a reservation for a rental car in France (Versailles) for a mid-sized car for 4 passengers and we had 6 large pieces of luggage. When I arrived they did not hold the reservation and offered me a Picasso, that could not hold all the items. We were told they would not have the car. We went to ...
December I traveled to Austin, TX to visit my family for Christmas. I rented a Chrysler 300 from Alamo at ABIA. Upon check-out I did the standard walk around damage check with the agent. I loaded my luggage and headed for the highway. Upon reaching highway speed the car began to make a strange ...
I was contacted by Alamo stating that my son hit one of their rental cars in California and his insurance paid their portion and the rest is his. My son wasn't in California and they ins company they stated paid part of the claim isn't even his insurance company. We will be contacting the BBB. ...
I rented an Alamo car through Travelocity. The quoted amount for the "Dodge Caravan or similar" was $370.85 for the week and $108.40 for taxes and fees. When I got to the rental office they pulled up a Suburban which I thought was what they considered "similar." They slid the ...