I got a parking ticket in the city of Wilmington. I responded with a letter to the city attempting to protest and challenge the ticket. Over 4 months later they responded stating that my protest was dismissed. I then sent another letter the day I recieved that stating had they not taken 4.5 months ...
I have to say that Alamo is not exactly the ripest apple in the tree out there. Used to be a good company providing fair treatment to its customers and I even considered it to be the best car rental company in US. Not anymore! I don't know if Enterprise has a hand in since they made changes in the ...
My husband and I are frequent renters of Alamo cars. On this trip (11/2/10), we rented a Kia Sedona at Ft Lauderdale airport and it's very dark inside. The car had just been washed and was still wet. There was barely enough room to open the car doors to get inside because the cars are parked to ...
I received a letter from Alamo Rent-A-Car stating I was responsible for damage to their car driven by their renter in San Diego 11/13/09. I was working an 11-hour shift that day in Oregon, and the last time I was in San Diego was 1970. I believe Alamo is trying to commit fraud on me because I found ...
I rented a 2009 Dodge Nitro from the Ft. Myers, Fl. Airport for one day. I did not opt for any additional insurance. I looked over the vehicle before I rented it and proceeded to the gate that was attended by an Alamo employee. I indicated to him that I noticed a small scratch on the bumper. He ...
Booked a rental car with Alamo. Got a confirmation # Read the Policy Information and it states. You need a major credit card (or) debit card and a valid driver, s licence. Had to call for a shuttle to get to the off site Alamo office. Got to office and was turned down because I had a debit card and ...