I have had two major events that should have been covered by AHS. The first, the jacuzzi on the third floor failed and did over $16,000.00 dollars worth of damage to my home. AHS didn't fix anything and sent two individuals to my home to inspect the damages; thay fixed nothing, charged me $60.00 ...
Not only does it take 30 minutes to wait for the phone call, but they suggest using the internet. It is impossible to sign up on the internet. You put in the info, it takes forever (must be a terrible IT department) and never goes through. It states each time that it is "error occurred ...
Very responsive when asking for your money. Put on hold 30 min each time I call for warranty. Claim they never got paperwork from repair company so have to call again and wait 30 min each time. Keep asking for more info such as cost breakdown and say they'll call back to get info but do not call. ...
This company does not care for their customers! They send out incompent contractors. No customer service. Do not use this warranty company! ...
American Home Shield has a clear track record of bad behavior, shame on me for not knowing that. They denied my A/C claim for a failing blower motor, claiming it was not serviced properly (which is according to my research, their common fall back position). You can't dispute it, get a second ...
American Home Shield is a rip-off. They charge about $700 bucks per year to warranty your home appliances but I suspect the money they pay their vendors is insufficient. When the vendors come out they are usually shady independents that work out of their homes. I have never seen a brand name repair ...