At 11:00 am on a Sunday they were unable to provide assistance to change a tire, stating there was no one in the area to come to her aid. Their response to my 70 year old mother? Change it herself and send them the bill for the change of tire service. Lucky, I was home and could drive over and ...
A flat tire at 10:00 A.M. this morning resulted in 45 minutes of phone calls and a response of "We can't find anyone in that area to change your flat, but we will keep trying and get back to you." At 2:30 this afternoon (in a pounding rainstorm) we managed to find help. We received no ...
Last winter I joined AARP Motor Club. My car needed to be towed, and I asked them if I could request a service call the same day I joined, and they said yes. I joined AARP itself and then the motor club, paying by credit card, and then called to request service. They recognized my membership, gave ...