After spending 2 hours with a person on the phone the issue was never resolve when I call back the same day to get the tech back on the phone again this person has giving me a wrong name so I had to talk to some one else again and they were going to charge me $14.99 on top of the 59.99 that I had ...
My computer crashed and I needed help fast. I was a couple of hours away from teaching and needed my computer to work. I googled Apple support on my phone number (I was too frazzled by the computer crash to remember their phone number) and called what I thought was Apple support and got help by ...
I thought I was calling Apple only later to find out that it was not Apple but a site that looks like it is Apple. When talking with Theresa, she told me after giving her the serial number of my computer that I did not have coverage for software support, only hardware support. I needed to buy a ...
Called to get Apple support (mislead by a website phone link) Believed I was buying AppleCare (they literally said "Applecare" but I was purchasing their product. I was dumb and desparate to get get my ohone fixed. They did not fix it!!! Disconnected 4 times when tried to call back which ...
I called the tech help for a problem with my Ipad 4 I got for Christmas. I was told it was a software problem and would cost $99. Then the tech said he can see viruses on my pc when I needed to attach the ipad to my pc. The virus scan was $99 next thing I know I am getting charge every month $99. ...
The company is the first that the search results when I entered tech support for ASUS. After some discussion where they misrepresented themselves as ASUS they indicated that my laptop was out of warranty (which I later learned it was not) They offered me support service for a fee and I indicated ...