Technician led me to believe that AppleCare Plus did not cover items such as software and technical support. Told me that if I wanted to make sure that I had technical support, that I would benefit from having the Advanced Technical Support - then went on to sale me the support for $249.00. After I ...
I was billed for a service that I never subscribed to. The representative said that they were given my email address and other information. She said I was sent an email and if I didn't unsubscribe; therefore, they began billing me. The only time I Became aware of the billing was by scanning my bank ...
Called because I thought they were apple and my MacBook crashed. I paid for the year long $199 plan, but then realized while i was on hold with customer service, that they were not Apple. I hung up and called back to cancel the plan, but since I had spoken to someone on the phone about the ...
I contacted 877-889-2129. I had googled "iPad customer service" and this came up and for some reason I was under the impression I was calling Apple. I called because I couldn't figure out how to sync or find my playlists. They lied and told me that the 6.0 version no longer has they ...
Thought I was calling Apple technical support, called in on the same number (866) 589-2231, followed the prompts for technical support, they answered that they were apart of Apple, tried to sell me a program for my iphone, they said if I didn't use it, my phone would get locked up. I was very ...
This company advertises themselves online as Apple Technical Support. When you call the number (877-763-4010, or 877-889-2129) the recording says you have reached Apple Technical Support. They ask you for your personal information, and attempt to operate your computer remotely (God only knows how ...