On 8-11, we had out rents power turned off by SMUD, due to the cover plate for the breakers was missing, and they wanted this fixed by 12 noon or it would not get fixed till the next day. The issue was fixed the same day by 2pm but they could not come out, even speaking with the supervisor. I ...
Our bill has literally doubled for the month of Sept from August with the new Smart Meter that was just recently installed. We used our air conditioning much less in September than in August and our new bill is $325. I have never had a bill that high, especially in the summer time and the rep tried ...
The day my electronic SMUD bill went out, I saw it and knew there was a serious problem. The amount was 8.5 times the average cost I have paid consistently for more than 2 years. I immediately called a representative who confirmed that the rates have not changed and that such a dramatic increase is ...
My electric bill has gone up the last two months since you installed it. The first month from $60.00 to $90.00 and this month to $150.00. As long as I have lived in my home my bill has never been $150.00 I think you guys need to go back to the old ones or figure out what is wrong with your so ...
I got a bill that was double as a result of SMUD installing their smart meter in the later part of May. I have a newer home with energy efficient appliances and I keep my Air within the 78 degree mark. I have never had a bill over $90 and suddenly I get a bill almost double that when the meter was ...