I just got off the phone with Travelocity, after a hard time understanding the agent (their customer service are in India) trying to re schedule a reservation that I had to cancel last year. After giving them my new dates and time they put me on hold to check the cost. When he came back the total ...
I purchased tickets for my daughter Christine for travel in December. Part of teh itinerary was for travel on ATA. Travelocity issued paper tickets in March. When ATA went out of business in April I requested re-scheduling this for travel in July. Travelocity agreed to do this if I first send back ...
I planned on a multiple state travel, requiring multiple hotel stay. While browsing the internet, I thought Travelocity travel agency would be a good idea to book with. Booking was very simple and convenient. The policy specified $25.00 to no refund cancellation within a 24-hour period. The ...
Travelocity acted legally, but unethically. I had a pre-pay registration for 2 nights hotel for 1/23/04 (Trip ID 736985656988). An ice storm kept me from keeping it. I immediately called Hannah at Travelocity who told me that they would not charge me if the hotel did not charge them. The hotel ...
For a long time I used Travelocity and thought they were the best. But, in the last year things have slipped. Supposedly, I had $150.00 refund coming for use on a future trip. I booked the next trip at their website and found NO way to use my credit. I called their customer service line and was ...
Beware of of booking any reservations with Travelocity. Obviously they are in the business to make money and that's exactly what they do, at the expense of customer satisfaction. I booked a Flight, Hotel, and Car rental through Travelocity back in Novemeber 2004. I had a family situation which ...