We have been paying for payment protection for over 5 years, we continued to pay while on disability due to not knowing we actually had protection, in paying bill recently saw the monthly charge and called the number. Agent explained that we needed to fill out the form and send a letter of ...
I signed up for their payment protection plan when I first got my Capital One card, and I was told that it would cover life events. What they neglected to tell me was that I would need to sign up for the life events plan later, and that they would only sign me up for one that covered unemployment, ...
I purchased payment protection when I set up my Capitol One Account. Several years after I had the account, I became ill, later permanently disabled. I contacted Payment Protection, sent them the paperwork, which they said they never received. Capitol One kept calling. I told them I had Payment ...
Here is a copy word for word of a letter I sent to Capital One. Capital One sold me Payment Protection insurance, and never once did they fail to charge my account. Well when I lost my job I called for my forms, once they came I filled them out and sent them right back in. About a month goes by and ...
Capital One's "Consumer Membership Services, Inc" is a freakin' joke! Back in December I suffer a heart attack at work. After begin hospitalize for more than a month and begin off from work for 60 days, I filed a claim with my payment protection plan with Capital One. After month, no ...