I have been a customer of Sprint for the last 10 years. I never had a problem until I got a family plan. The first problem occured in when I added my son.instead of putting him under my plan, they sent a 69.99 bill for the family plan that also included a separate plan of 69.99 for him. I ...
Its been an ongoing battle ever since I first switched to Sprint/nextel in December. I originally setup an account by ordering on the web at sprint.com. Upon receiving my cell phones dec 21st of 2007 there was no account set up with the phones. This is when everything started going down the drain. ...
Sprint sent me 2 phones by mistake. I sent one back 4 months ago. I keep getting billed for it. I called them 9 times and I keep being promised that it will be taken care of. Also, they did remove added features that I asked them to for 4 months. They are ripping me off and I can't seem to do ...
I called Sprint 800# and reach the Overland Park Kansas Office. I inquired about cell phones for my family. I was told it would be $100 deposit per phone and I qualified for two lines. The phones would cost. $59.00 each. I asked the Sprint Rep if it would be less money to go to an actual Sprint ...
Sprint employees have no clue what they're doing! It took 3 months for them to correct the name on caller ID once I had the bill put in my name. I paid my bill last month online, but their website never took it, my bank statement shows SPRINT with a $0 amount. Now they won't remove the late fees! ...
My phone bill should average $200 per month. Sprint always seems to add or delete services without consent. Example: I am charged for accessing the internet on a cell phone when I had requested to NOT have this service, I was told this wasn't possible due to the phone being able to automatically ...