In April, I purchased two phones via the phone from sprint. I paid for the phones with my credit card. Sprint did not apply the money for the phones to the purchase of the phones, but applied the money to my service bill. I know this is unethical because when I authorized payment for the phones I ...
I was sent a collection letter in the mail stating I owe Sprint PCS $882.12. This collection is for the same account I had since 2000. Sprint had been giving me a hard time since January. They have changed options on my account without my knowledge. They have also changed my plan without my ...
I'm in the Navy, and was on a deployment to Iraq last year to aid the Army north of Baghdad. Since I never used my cellphone anyway, I wanted my wife to cancel is with some of the extra money I was making. We had a family share plan, so both of our phones were joined together. They wouldn't let me ...
I am very dissatisified with Sprint right now. Several weeks ago when I speaking to them they had asked me for my security code and I did not know what they were talking about. I verified who I was with my Social Security Number. They asked me to create a pin and I did, but when I was speaking to ...
We conracted with Sprint via Costco in Sept. 07 and have had problems every since. Our service contract is simple: unlimited text and unlimited video/pictures for an additional $10. Per phone. We now have nearly $200.in unexplained charges for casual usage, as they describe it. They insist we use ...
Not only am I disappointed with Sprint's customer service/contract practice (if you change your plan you are in for another 2 years of bad service!) but this goes a lot deeper now. I have been a victim of identity theft because of sprint and they just give me the run around and no resolution. This ...