VIrgin mobile charges low income people $30 a month for unlimited calls, text and web but will not credit an account when services are not provided. After 3 weeks of trying to get web access, we find out service is unavailable in our area. Many calls have been made to resolve the problem and ...
About 2- to 2-1/2 weeks ago i had over 37 or 3800, minutes on my account and while i was talking to one of the rep. About having auto pay on my account so that i wouldn't loose the minutes that i've been saving and this rep wipe out all my minutes and put my account on a rollover plan which screw ...
Virgin canceled my act and will not refund the cash. I did not request them to cancel or stop withdrawing the amounts. This is not right, they say the system did it. ...
Virgin Mobile customer department advised me to block all text messages text messages i was receiving from my mobile phone. I was also assured that they would also prevent this from happening again. Although I have not been receiving any text messages I was billed £25.00 for premium text messages ...
I sent my phone with there return lable and now the company claim that they didnt recieve it. And they also refuse to give me my money back the 304.00 dollar... ...
I bought a Samsung Intercept for $79.99 plus tax in April and it worked well for about 3 months. Then it started malfunctioning. I called and asked for a different model phone, same price. I was told it was against company policy. They could only replace it with another Samsung Intercept. Within a ...