Purchased a RCA DVD player/recorder with 6 head VCR tape player from Fingerhut. Hooked the unit up per thier instructions in the manual. The unit would not change from the HELLO which scrolled across the readout. Called Thompson Support at 1-877-805-0519. Was advised by recording that I would need ...
I purchased my first VCR/DVD and had it for about 2 months when it broke down, I sent it back to Thomson and after several weeks had to call them to get an update. At first they denied having received it but then a couple days later a new one appeared at my door (guess they found it), had then one ...
I purchased 2 RCA DVD/VHS Recorder combos, model DRC8335. Within 6 months, both malfunctioned and would not respond to remote or buttons on the unit; basically dead. I contacted Thompson as required. They replaced both units (after 2 months of phone calls and waiting) with refurbished units. Within ...
We bought two of these units (RCA DVD/VCR combo players/recorders) on sale at Walmart. We had problems with both watching DVD's or video tapes and even more difficulty trying to record either method. The units would freeze up, requiring that they be unplugged, repeatedly. Both units did the exact ...