Phone: 8777942724 - Reviews, Complaints, Reports

SuddenLink Communications
Former Call Center Employee Reports Abuse and Pressure Leading to Resignation

Miscellaneous Karen2095 0

I worked in the Suddenlink call center. We take calls from customers for 8 hours a day with 2-15 minute breaks &, on a lucky day we have 1 hour for lunch. They are constantly cutting our lunch back to 30 minutes. We get cursed out, hung up on, listen to the most atrocious language you have ever ...

Suddenlink
Repeated Unexplained Bills of $151.34 and Unannounced Rate Increase

Shops, Products, Services Julie1091 0

I first get Suddenlink when I move to a very rural part of AR in Nov. 2010. Prior to the move, I schedule services for cable TV and internet to be connected at the new house. I was told in that phone conversation that I was to pay the tech who comes to hook up the service "the first month's ...

Suddenlink
Service Shut Off Twice and Bill Jumped to $290 to Restore

Miscellaneous Daniel1049 0

Back in November, they did not send us a bill, so we did not know the amount to pay. They turned off our service (TV and Internet), and we called to have an extension on service for a few more days. They said, since we did not have full service we did not have to pay the full amount of $95. We ...

Suddenlink
Postcard Offer of $30 Internet and Phone Required Cable Subscription

Miscellaneous Allen284 0

I received a postcard in the mail advertising Internet and phone service for $30 per month. I made three different calls and was told at least once that no other obligations were required. I scheduled the install. The technicians, after installing the product, told me I needed to call customer ...

Phone: 8777942724Found 4 reviews / complaints

SuddenLink Communications Former Call Center Employee Reports Abuse and Pressure Leading to Resignation

Suddenlink Repeated Unexplained Bills of $151.34 and Unannounced Rate Increase

Suddenlink Service Shut Off Twice and Bill Jumped to $290 to Restore

Suddenlink Postcard Offer of $30 Internet and Phone Required Cable Subscription

Phone: 8777942724
Found 4 reviews / complaints

SuddenLink Communications
Former Call Center Employee Reports Abuse and Pressure Leading to Resignation

Suddenlink
Repeated Unexplained Bills of $151.34 and Unannounced Rate Increase

Suddenlink
Service Shut Off Twice and Bill Jumped to $290 to Restore

Suddenlink
Postcard Offer of $30 Internet and Phone Required Cable Subscription