I worked in the Suddenlink call center. We take calls from customers for 8 hours a day with 2-15 minute breaks &, on a lucky day we have 1 hour for lunch. They are constantly cutting our lunch back to 30 minutes. We get cursed out, hung up on, listen to the most atrocious language you have ever ...
I first get Suddenlink when I move to a very rural part of AR in Nov. 2010. Prior to the move, I schedule services for cable TV and internet to be connected at the new house. I was told in that phone conversation that I was to pay the tech who comes to hook up the service "the first month's ...
Back in November, they did not send us a bill, so we did not know the amount to pay. They turned off our service (TV and Internet), and we called to have an extension on service for a few more days. They said, since we did not have full service we did not have to pay the full amount of $95. We ...
I received a postcard in the mail advertising Internet and phone service for $30 per month. I made three different calls and was told at least once that no other obligations were required. I scheduled the install. The technicians, after installing the product, told me I needed to call customer ...