I called tech help thinking I was calling HP tech support. After they sold me the services to fix my computor and I spent 2 days on the phone with them going through diagnotics. I was finally fed-up and told them it was under warranty and they needed to replace my laptop. Then they told me they ...
I contacted what I thought was Apple Care only to be scammed by this company. They even answer the phone saying "Welcome to Apple". I was told that they could repair my computer and give me a 2 year warranty, for 3 monthly installments of $99 each. I also asked the customer service person ...
I called this number thinking it was Apple care, and the phone was answered "Welcome to Apple support" They asked for the serial number of my computer and for the next two hours various techs kept me on the line to fix my problem—only to charge me for a 2 year plan. Ok I was tired and my ...
I was under the impression I was calling Apple for technical help, only to be scammed. The greeting "Welcome to Apple support" leads you to believe you have reached Apple. You are then asked what is the serial # of your computer, which I gave them. I also told them I have AppleCare, which ...
After switching my cable service to Charter, I had connectivity issues with my Airport Router, Charter gave me their number and said it was Applecare, so I guess even they are being fooled. They actually helped me quite efficiently and fixed my problem, so I was very happy. Today I see a recurring ...
I thought I was calling Apple as they come up under Apple care but beware they are not! They charged me 79.99 and I tried to cancel that with them about 15 minutes into the call with them. They did still charge my card and I called today again and spoke to Barry in the billing department he told me ...