I purchased a Compaq Presario 1270 from Circuit City. I have had the motherboard replaced twice and continue to have problems. I have spent literally 3 hours on the phone with 2 service agents and was asked to make a startup disc from a different computer. I attempted to do this and my computer ...
This company is out of control. I purchased an extended hardware warranty from GE-Zurich at Circuit City when I purchased my Compaq computer. Since 5 I have had to file 3 claims to replace my motherboard and/or processor as it continously fails. So many people at this company are incompetent, it ...
In July I started my troubleshooting process with GE-Zurich Warranty. As of today, September 17 my PC is still not repaired. I first called them because I was receiving an "Open Port" error and "Unable to detect a dialtone" when I tried to access the internet. The first night I ...
I have a Compaq laptop... A 1900 series. I recently sent in my computer for repair after spending 1 1/2 hours on the telephone to their Customer Support line trying to troubleshoot. I was told it would take 1 week to repair and return my computer. First, GE Zurich told me that it had taken almost a ...
I bought a Xerox printer at Office Max together with a warranty plan from GE Zurich. Office Max showed me a yellow brochure with the bullet points when selling the contract to me. This brochure is divided into 2 parts: One refers to PC Peripherals, the other one to "Electronics". The ...
I bought a Compaq 1235 laptop in December of 1998. My Circuit City salesman convinced me to purchase a 4-year extended warranty. I paid several hundred dollars for the warranty, and it is not worth the paper it is written on. I have had the laptop sent in no less than four times for serious ...