In January I purchased a pool/spa lift for my quadriplegic husband for $5653. I ordered by phone through Planet Mobility and told it would be delivered in 3-6 weeks. After 4 weeks I called to check on the order and was told that there was a delay with the manufacturer and it would be delivered ...
I ordered an assist lift commode for my aged mother in law. What arived was half the parts and most were rusty! A week later one of the missing legs arrives but the pail to collect the waste never arrived. I called for an RMA and return mail label. I was told they don't do mail labels so send it ...
My wife and I ordered a refurbished mobility scooter from the Planet Mobility website. The website listde a delivery period of 5 business days. After a week and a half and no communications, we checked online to see if there was a shipping number. Nothing. So we called and spoke to Tracy at Planet ...
On 1/7/09 I ordered a HIGH PERPORMANCE TITAN 3 WHEEL SCOOTER from Planet Mobilty it had a 5 day delivery. I went online to track the delivery but after 5 day 's there was nothing showing a shipment, so I called the company. I was told by Amber the scooter was out of stock and had to be reordered, ...
On Nov. 19 I ordered a rollator walker from PLANET MOBLITY thru Google checkout. I realized that Google had my old address so i sent P. Mobility an email with the address and phone # change. When I had no reply by Dec. 5 I called and was told that it wasnt't shipped because they didnt have it in ...
I ordered and paid for a lift chair but 2 months later I still can not find out where it is or why I have not received it yet. They initially told me it would take about 3 weeks before it was delivered. They keep putting me on hold, not returning phone messages and saying they will check with the ...