Dress was ordered from here. Was told it would take 2-3 weeks to be dispatched as it was hand made after ordering. Dress was dispatched within 6 days of order being processed. Was made for a 6ft giant and not to the correct measurements. Ive repeadedly contacted this company with no joy. Sent ...
I ordered a dress in standard size 20, no special measurements in a silver color. When I received the dress it was obvious that it is "grey" not silver. Their policy states that if it is a color error they will refund your money. I emailed them that I needed a return form to send the ...
I have ordered a dress there, but when I get it, the quality was poor. First they offered me 20% refund and advised me to contact a tailor to alterate the dress (!). As for now, i ve received their offer to refund 40 % or, I want to return the dress they said: 'please be noted that we will still ...
Shipped shoes 2 size smaller. Order cost additional import fee and Custom fee. Communication with those people impossible!!! Total scam rip off state should protect people and forbade import from this company ...
I ordered my daughter prom dress 5/03 and on 5/10 I emailed Jenjenhouse to see if dress and been shipped and was notified by them through email I should have ordered it express. I then notified them that it had been ordered that way and since the dress would not be ready in time to cancel the ...
Do not buy from this company!!! My mother found this site on her own and found a dressed she loved for a wedding we have coming up. So I went ahead and ordered the dress for her. The dress came and she opened the package and fell in love all over again. Once she tried on the dress she realized it ...